Clifton Suspension Bridge Volunteer Opportunities

By Clifton Suspension Bridge Trust | November 07 2019

Clifton Suspension Bridge Volunteer Opportunities

Blog Category: Volunteer opportunityBlog Tags: Education and Jobs & Skills

  • Profile

    Would you like to learn new skills, meet new people, and share Bristol’s history?

    Since 1st January 1953 the Clifton Suspension Bridge has been managed and maintained by the Clifton Suspension Bridge Trust (CSBT), a not-for-profit charity. The Trust does not receive any local or national government funding but must raise monies to preserve the bridge in perpetuity to the highest possible standards. An Act of Parliament ensures that toll money collected from bridge crossings is used specifically to achieve this aim.

    We have over half a million visitors to the bridge and over £3M vehicles crossing the bridge each year. To provide our visitors from all over the world chance to learn about the history of the bridge a Visitor Centre was opened in 2015. The Centre is run by a team of dedicated volunteers who run the Front of House desk, guide tours and deliver education workshops. We are currently looking for help to run the front of house during the weekend, written below is role description.

    Purpose of Role

    • To deliver a friendly welcome to all visitors
    • Provide an efficient service in the gift shop

    Anticipated Time Contribution

    Flexible – Volunteers can request a regular weekend shift or can take up shifts as and when.  We would ideally welcome a commitment of 6 months for this role.

    Main Activities or Duties

    Welcome visitors to the Centre

    Provide visitors with an overview of the exhibitions when they arrive (working together with the Gallery Explainer Volunteer)

    Process sale of goods from the gift shop using the cash register & card machine

    Ensure stock is replenished & advise a supervisor if stock is low

    Ask Visitors for feedback if required

    Pass comments and feedback to the Manager of CLV Officer

    Provide visitors with information about products on sale

    Whenever possible assist visitors with information about the city if requested

    Occasionally answer the telephone and deal with enquiries politely

    Promote upcoming activities and events to visitors

    What we are looking for

    Good communication skills

    Enthusiasm

    Polite and friendly manner with visitors

    Reliable

    Honest

    Punctual

    Well presented

    All volunteer are required to complete a DBS check

    Training

    All new volunteers are invited to shadow an existing volunteer to gain an overview of the role and how the organisation works

    A general induction will be given by the Manager or CLV Officer. The induction will include an introduction to the gallery displays, museum policy and procedures, general responsibilities and terms and conditions as outlined in the induction checklist.

    Full till training will be given

    We will also provide training on using the intruder alarm and locking/unlocking the building

    Benefits

    Meeting new people – both visitors and fellow volunteers

    Learn new skills

    Mileage allowance within agreed guidelines paid

    Opportunity to work as part of the team & feedback to how the centre can be improved

    Team events and trips

     

    If you are interested get in touch! 

    getinvolved@cliftonbridge.org.uk

    0117 974 4664

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WRITTEN BY

Clifton Suspension Bridge Trust